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How to present an intranet to new starters

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At the Intranet Leadership Forum two-day intensive in Canberra last week, we had several excellent sessions on making the intranet more useful for different staff groups. This included a case study from the Department of Finance and Deregulation, as well as some vigorous group discussions.

One of the discussions focused on:

What to tell a new starter on day 1 about the intranet?

Different answers emerged for different departments, but there were some common threads.

The initial thoughts included:

  • where do I start?
  • where do I start?
  • where do I fit in?
  • how do I find people?
  • what online groups can / should I join?
  • where do I go for IT help?

Some of the most useful areas for new starters were identified:

  • in house induction resources
  • who’s who eg. staff directories
  • how to set up initial systems eg. voicemail
  • how to order equipment eg. mobile phones
  • what social groups are there eg. bike riders club
  • what career path resources exist

Then we had a creative moment and teams created a “package” that could be “given” to the new staff member on day one. It was an interesting way to get our heads around how others perceive the intranet, as these photos clearly show:

Robust discussion about what new starters need at Dept of Industry, Innovation, Climate Change, Science, Research and Tertiary Education

Robust discussion about what new starters need at Dept of Industry, Innovation, Climate Change, Science, Research and Tertiary Education


Working on designing the "package" that's given to new starters.

Working on designing the “package” that’s given to new starters.


Ali Seemann focusing on what new starters need on day one in Human Services.

Ali Seemann focusing on what new starters need on day one in Human Services.

Want to join in the conversation? Learn more about the Intranet Leadership Forum. (The next session for the Canberra chapter is on October 23.)

The post How to present an intranet to new starters appeared first on Step Two.


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